FAQ's

Are your lashes real mink or faux mink?

Our lashes are handmade using Faux mink hairs. This means our lashes are made from synthetic fibres. Making them Vegan.

How many times can your lashes be worn?

Our lashes can be worn up to 25 times. This number is based off the lashes staying makeup and dirt free. To prolong the number of wears, apply the lashes in the last few steps of your makeup routine.

I have sensitive eyes, can I wear lashes comfortably?

Yes! To ensure a snug fit. Trim the lash band a tiny bit more than needed to ensure the band doesn't rub on your inner corner. using a lash glue for sensitive eyes is also good.

How long will my order take to be shipped?

Orders are usually processed the same day and shipped the next day. Please allow 1-2 working days processing time for your order to shipped. Orders placed on Fridays, Saturdays and Sundays will be shipped Monday. Once your order has been shipped please allow 24hrs for the tracking to update.

I have entered the wrong address, can I still change it after my order has gone through?

Yes, please email us at Laurynslashes18@gmail.com as soon as you notice. If we have already shipped your order, unfortunately we won't be able to rectify this as it is now with Royal Mail. 

What payment methods do you accept?

Visa, MasterCard, Maestro, American Express, Discover, DinersClub, Shop Pay, Apple Pay, Google Pay, PayPal, ClearPay, Klarna are accepted.

Can I swap my orders items if I change my mind?

Yes! However this can only take place before the order has been shipped. If you order the wrong style or change your mind while shopping for someone else, please email us at Laurynslashes18@gmail.com.

I have a pre order item in my order, how long will i have to wait?

Pre order items are expected to be shipped 1-2 weeks after the order is placed. The dates of when pre order items are shipped can be found in the product description.

Where is my order?

Once your order has been shipped, you will receive an email with tracking information attached. Check your spam mail also. Please allow up to 24 hours for Royal Mail to update their system. If your tracking has not been updated after 24hrs please contact us via email: laurynslashes18@gmail.com